Zetban is a trusted and secure online gaming platform that places the highest importance on the privacy and security of your personal information. This privacy policy explains how we collect, use, store, and protect your personal information. By registering or using services on the Zetban platform, you are deemed to have read and agreed to this privacy policy.
This policy was last updated on January 2026 . Zetban always protects your privacy by adhering to international data protection laws and GDPR guidelines.
Our commitment
Zetban promises that your personal information will never be sold or rented to third parties. We use information only to improve service quality and enrich your experience.
1. Introduction & Applicability
This privacy policy applies to all services, websites, mobile applications, and related services of the Zetban platform. In accordance with Zetban's privacy policy, we handle your information with the highest respect and security.
Zetban considers your privacy a fundamental right. Our data management process is fully transparent and follows international best practices. From the moment you register with Zetban through every gaming session, we work continuously to protect your information.
Who does this policy apply to?
- Registered Members: Those who have created an account on Zetban.
- Guest users: Those who browse the website without registration.
- Partners & Affiliates: Those who have a business relationship with Zetban.
- Those contacting Customer Support: Those who have contacted our support team.
2. What Information We Collect
Zetban collects only the information necessary to provide services. We never ask for unnecessary personal information. Below is a description of the information collected under Zetban's privacy policy.
2.1 Directly Collected Information
| Type of Information | Details | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification |
| Contact Information | Email address, mobile number | Account management |
| Financial information | Bank account or mobile banking number | Deposit & Withdrawal |
| Proof of Identity | Passport, national ID card photo | Age & Identity Verification |
| Account information | Username, password (encrypted) | Secure Login |
2.2 Automatically Collected Information
Some information is automatically collected while using the Zetban platform. This information is used to improve service quality and ensure security.
- Device Information: Device type, operating system, browser version.
- IP address: For location verification and security.
- Gaming History: Games played, bet amounts, win-loss records.
- Session Information: Login times, session duration, click patterns.
- Cookies & Tracking Pixels: To save user preferences.
3. Purpose of Information Use
Zetban uses your personal information only for legitimate and specific purposes. We never use your information for any other purpose without your consent.
- Account management: Registration, login, password recovery, and account settings management.
- Identity Verification: Complete KYC process and prevent underage gaming.
- Financial transactions: To process deposits and withdrawals and prevent fraud.
- Customer Support: Solving your problems and improving services.
- Bonuses & Promotions: To provide applicable offers and personalized rewards.
- Security Assurance: Account security, fraud detection, and money laundering prevention.
- Legal compliance: To meet regulatory authority requirements.
- Service Improvement: To improve gaming experience and platform functionality.
Marketing Communications
Zetban may occasionally send emails or notifications about new promotions, bonuses, or game launches. You can turn off these notifications anytime from your account settings. We respect your preference.
4. Information Sharing & Disclosure
Zetban does not sell your personal information to third parties. However, information sharing may be necessary in certain circumstances, as detailed below.
4.1 Legitimate Information Sharing
- Payment Processors: With authorized payment gateways to complete deposits and withdrawals.
- KYC provider: With authorized third-party services for identity verification.
- Game Providers: With licensed software companies that run the games.
- Legal authorities: Upon court order or regulator request.
- Anti-fraud system: With anti-fraud and anti-money laundering agencies.
4.2 What We Do Not Do
- We do not sell your information to any advertisers.
- We do not share information for marketing purposes without permission.
- We do not exchange personal information with irrelevant third parties.
Legal obligations
Under Bangladesh or international law, Zetban is legally obligated to provide information to relevant authorities in cases of suspicious financial activity or criminal conduct.
5. Information Security Measures
Zetban uses industry-standard cutting-edge technology and processes to protect your personal information. Our security team monitors your information 24/7.
5.1 Technical Security
- SSL/TLS encryption: All data transmission is secured through 256-bit SSL encryption.
- AES-256 encryption: Stored sensitive information is protected with the highest standard encryption.
- Two-Factor Authentication (2FA): 2FA facility as an additional security layer.
- Firewall & IDS: Advanced firewall system to prevent unauthorized access.
- Regular Security Audits: Regular system audits by independent experts.
5.2 Organizational Security
- Only authorized personnel have access to necessary information (Least Privilege).
- All staff receive regular training on data protection.
- We have a rapid response plan in case of data breaches.
5.3 Data Retention Period
Zetban retains your information only for as long as necessary. Even after account closure, some information may be retained for up to 5 years due to legal obligations.
6. Cookie Policy
The Zetban website uses cookies to make your gaming experience more convenient and personalized. Cookies are small text files stored in your browser.
6.1 Types of Cookies
- Essential cookies: To maintain login sessions and ensure security. These cannot be disabled.
- Performance Cookies: To monitor website speed and performance.
- Preference Cookies: To save language, theme, and other preferences.
- Analytics Cookies: To analyze platform usage statistics.
6.2 Cookie Control
You can control or delete cookies from your browser settings. However, if you disable essential cookies, some features of the platform may not work.
7. Your Rights
Zetban fully respects your data protection rights. Under GDPR and international privacy laws, you have the following rights.
- Right of access: Right to know what information we hold about you.
- Right to rectification: The right to request correction of inaccurate or outdated information.
- Right to deletion: The right to request deletion of your information under certain circumstances.
- Right to Restriction of Processing: Request to temporarily pause certain data processing.
- Data Portability: Right to receive your information in a common format.
- Right to object: The right to object to the use of your information for specific purposes.
Exercise your rights
Contact our support team to exercise any of your data protection rights. We are obliged to respond to your request within 30 days.
8. Children and Minors' Privacy
Zetban does not collect any information from individuals under 18 years of age and does not provide services to minors. All Zetban services are exclusively for adults.
If we discover that a minor has mistakenly created an account, the account will be immediately closed and all collected information will be deleted. If parents become aware of the collection of their child's information, please contact us immediately.
9. Third-Party Services & Links
Various third-party software and services are used on the Zetban platform. This privacy policy applies only to Zetban's own activities.
- Game Software Providers: Licensed software used to run games operates under its own privacy policy.
- Payment Processors: Service providers used in financial transactions have their own policies.
- Analytics Tools: Google Analytics or similar tools may be used.
We recommend that you read the privacy policies of these third-party services. Zetban is not responsible for their data practices.
10. Policy Changes & Updates
Zetban may update this privacy policy from time to time to remain consistent with new laws, technology, or business practices. In case of any significant changes, we will notify you via email or platform notification.
If you continue to use the Zetban platform after a policy update, you will be deemed to have accepted the new policy. We recommend that you review this page regularly.
Last Updated
This privacy policy was last updated: January 2026
We clearly indicate the date of each update and major changes so you can easily understand the differences.
Zetban privacy protection features
Advanced encryption
Zetban uses bank-grade SSL/TLS 256-bit encryption to keep all your information secure.
GDPR compliant
Zetban is fully committed to following international data protection standards and GDPR regulations.
Complete Transparency
Zetban provides completely clear and transparent information about how your information is used.
No Sale of Information
Zetban never sells, rents, or trades your personal information to third parties.
User Controls
Full control over your information - right to access, correct, or delete anytime.
Rapid Response
Zetban provides 24/7 support for any privacy-related questions or requests.
Contact Us
For any questions, concerns, or requests regarding privacy or data protection, please contact the Zetban support team.
- Email: [email protected] (For privacy inquiries, write "Privacy Query" in the subject)
- Live Chat: Available 24/7 on the website
- Support Center: Create a ticket from the account dashboard
We consider every request seriously and provide a complete solution within a maximum of 30 days. Zetban is committed to protecting your privacy.
Your privacy, our responsibility
Join Zetban securely and enjoy a world-class gaming experience.
Register Securely